

This was previously an issue for users running OS X Mountain Lion. Your Mac user account must be an Administrator account to grant the permissions needed to save the files.

Once entered the window keeps popping up in a never ending cycle, seemingly unable to verify the details:Īs part of the installation process Origin requests permission to save a helper tool file in the Macintosh HD > Library > LaunchDaemons and Macintosh HD > Library > PrivilegedHelperTools folders (NOT the user 's Library folder). The user name and password information entered should be your Mac user account details, not your Origin user name and password.

When attempting to install Origin a window pops up prompting the user to enter their user name and password to install a helper tool.
